Returns made straightforward

If an item is not what you expected, request a refund from your order page.

Eligibility

Sealed, unopened items can be returned within the refund window. Damaged or incorrect items are always covered.

Process

Submit a request, our team reviews it, and approved refunds are returned to your original payment method. Sellers see the impact transparently in their ledger.

Timing

Refunds are processed within 3–5 business days after approval; card networks may take a few extra days to post the credit.